Refund policy
We want every customer to be satisfied with their purchase. If you are not fully satisfied with your order, you may request a return under the conditions outlined below.
Return Timeframe
Return requests must be submitted within 30 days after receiving your order.
To qualify for a return:
- The item must be unused and in its original condition.
- The item must include all original packaging and accessories.
- The item must not have signs of damage, wear, or misuse.
Items That Cannot Be Returned
The following items may not be eligible for return:
- Used products.
- Products damaged after delivery due to customer handling.
- Personalized or customized products.
- Clearance or promotional final-sale items.
Refund Procedure
Once your returned item is received and inspected, we will send an update regarding your refund status.
If approved, your refund will be issued to the original payment method.
Please allow additional time for your bank or payment provider to process the refund.
Order Issues
If you receive:
- A damaged product.
- An incorrect product.
- A missing item.
Please provide the relevant order information so we can review and assist with a suitable solution.
Return Shipping
Customers are responsible for return shipping costs unless the return is caused by an error during order processing.